META APP REVIEW SPECIFICATIONUSER DATA DELETION POLICY

User Data Deletion

CloudLabs — evalvocloud.comInsansa Techknowledge Private Limited
Effective Date: June 15, 2025Status: Publicly Active
META APP REVIEW COMPLIANCE // USER DATA ERASURE PROTOCOL

$ data-deletion-policy --service evalvocloud.com

→ Operator: Insansa Techknowledge Private Limited

→ Mechanism: Verified Email-Initiated Erasure

→ WhatsApp Integration: Scoped Evalvo Cloud Data Erasure

→ Retention Standard: Statutory Compliance Only

→ Public Access: Unauthenticated Crawl Permitted

Quick Navigation:
SECTION 01

1. Introduction & Commitment to Privacy

Evalvo Cloud (accessible at evalvocloud.com), operated by Insansa Techknowledge Private Limited ("Company", "we", "us", or "our"), deeply respects user privacy and data autonomy.

We believe that users must have full visibility and control over their personal data. In accordance with applicable data protection regulations (including the Digital Personal Data Protection Act, 2023) and Meta Platform requirements for applications integrating WhatsApp and related services, this page outlines the explicit mechanism for users to request the permanent deletion of their account and associated personal data.

[POLICY SCOPE & COMMITMENT]

Any registered user or individual who has interacted with Evalvo Cloud may submit an account and data deletion request at any time, free of charge. We do not require complex procedures or hidden steps to exercise your right of erasure.

SECTION 02

2. How to Request Deletion

Users can request account and data deletion by contacting Evalvo Cloud using the official contact email addresses published on our website:

DESIGNATED PRIVACY & DELETION DESK
[email protected]

Direct desk for Data Principal rights, deletion requests, and statutory privacy inquiries.

OFFICIAL SUPPORT / CONTACT DESK
[email protected]

General support and contact channel listed across Evalvo Cloud properties.

Required Information in Your Request

  • Account Email Address: Please submit your request from or specify the exact email address registered with your Evalvo Cloud account. This is strictly required so our engineering team can locate and verify the account.
  • Subject Line: Use an unambiguous subject line such as Account and Data Deletion Request - [Your Registered Email].
  • Communication Identifier (Optional): If you also interact with Evalvo Cloud through WhatsApp communications, provide the associated phone number so that communication logs linked to your profile can also be processed.
SECTION 03

3. What Happens After a Request

Upon receipt of your deletion communication, Insansa Techknowledge Private Limited executes a structured, multi-step verification and erasure procedure:

STEP 01

Verification of Identity

To protect your privacy and prevent malicious or unauthorized account deletions, our team confirms that the request originates from the legitimate account owner (e.g., verifying registered email address or sending a confirmation reply).

STEP 02

Processing & Erasure

Once verified, your account is immediately deactivated and scheduled for permanent data deletion. Applicable database records, session tokens, and application entries are permanently purged or anonymized.

STEP 03

Final Confirmation

A final written confirmation notification is delivered to your email stating that your account and eligible personal data have been successfully deleted from Evalvo Cloud production systems.

SECTION 04

4. Data That May Be Deleted

Subject to applicable legal obligations, an approved deletion request will erase or permanently disassociate the following categories of data associated with your Evalvo Cloud account:

Account Information

Your primary identifier (email address), account status, authentication session IDs, and associated preferences.

Profile Information

Any voluntary profile attributes, user name, display configurations, or avatars stored within your Evalvo Cloud profile.

Contact Information

Email addresses, communication channel handles, and records of customer support correspondence.

User Application & Lab Data

Lab course completion records, progress trackers, ephemeral cloud sandbox configuration bindings, and interactive workspace states.

Other Personal Information

Any additional personal data submitted directly by you in connection with your Evalvo Cloud account that is not required for legal or security retention.

SECTION 05

5. Data That May Need to Be Retained

While we honor all legitimate deletion requests, please note that complete and immediate deletion of all digital records is not legally permissible under certain statutory circumstances.

Certain categories of information may need to be retained where required by applicable law, regulations, or legitimate security requirements, including:

Financial & Accounting Records

Payment invoices, transaction reference IDs (e.g., Razorpay transaction IDs), and tax records must be retained for the period mandated under the Indian Companies Act, 2013 and applicable Goods and Services Tax (GST) laws (typically 7 to 8 years).

Fraud Prevention & Security Logs

System access telemetry, rate-limiting counters, and security audit logs required to detect, investigate, or prevent platform abuse, cyberattacks, or infrastructure sabotage are retained for rolling operational windows (up to 90 days) before automated cycling.

Legal Claims & Regulatory Compliance

Records strictly necessary to establish, exercise, or defend against legitimate legal claims or comply with binding court orders or statutory mandates from law enforcement authorities.

Anonymized Technical Metrics

Aggregated or de-identified performance metrics that do not identify any individual Data Principal and are used solely to assess aggregate platform stability.

Data retained under these statutory obligations is strictly isolated, protected by encryption, and never utilized for operational marketing or regular platform interaction.

SECTION 06

6. Processing Time & Timelines

All account and data deletion requests are handled with due diligence and processed within a reasonable periodafter the user's identity and account ownership have been successfully verified.

INITIAL ACKNOWLEDGEMENT

Within 48 Hours

Receipt of your deletion request is acknowledged and verification steps are communicated.

FINAL PROCESSING TIMELINE

Typically Within 30 Days

Applicable data is purged across databases, backup cycles, and active service integrations.

If additional verification is required or if technical or legal complexities require extended processing, you will be notified within the initial statutory review period.

SECTION 07

7. WhatsApp Business Platform Communications Data

Evalvo Cloud utilizes the WhatsApp Business Platform (a service provided by Meta Platforms, Inc.) to send informational notifications, order receipts, verification links, and customer support responses to users who opt into receiving communications.

Data Controlled by Evalvo Cloud

When you request data deletion, Insansa Techknowledge Private Limited will delete all customer conversation history, contact entries, phone numbers, and notification metadata stored on Evalvo Cloud servers or database infrastructure.

Meta / WhatsApp Infrastructure Boundary

Evalvo Cloud does not own or directly control data processed or retained by Meta on its own servers, networks, or within the WhatsApp application installed on your personal device.

[MANAGING WHATSAPP-CONTROLLED DATA & CHAT HISTORY]

Any local chat transcript on your mobile device can be cleared directly through your WhatsApp application settings. For inquiries regarding Meta';s independent data practices, retention periods, or privacy governance, please review Meta's Privacy Policy and WhatsApp's official privacy documentation at whatsapp.com/legal/privacy-policy.

SECTION 08

8. Official Contact & Related Documentation

If you have any questions regarding this Data Deletion Policy or wish to submit an official erasure request, please reach out to our team:

Operating Corporate Entity

Insansa Techknowledge Private Limited

Registered Corporate Enterprise under the Companies Act, India.

Official Inquiries

Official communication addresses published on evalvocloud.com.

Ready to submit a request?

Email our privacy desk with your registered Evalvo Cloud account email.